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Product Expert AI

Features, capabilities, and how-to guidance

Technical Support AI

Setup, integrations, and troubleshooting

Chime V5 Features

1 Min Demo: Email Template Overview - High level demo of our new (July 2025) email templates
1 Min Video: Adding agents during a POC using the manager UI - with Office 365 authentication enabled
1 min video: Chime V5 First Time Login Onboarding Flow - using Microsoft Office 365 Authentication
1 Min Video: Agent accepts a chat session using the agent dashboard - helpful during a POC

Chime V5 Onboarding

Getting Started as a Chime V5 Manager
July 2025 Getting started as a Chime V5 tenant admin
Getting Started as a Chime V5 Agent
July 2025 Simulated First Use Of Evaluation

Chime V5 Pipelines

1 Min Video: quick2chat Chat Pipelines and how to update the default chat pipeline in tenant admin settings
1 Min Video: What is a chat pipeline ? This is a JavaScript component that calls another chat pipeline
How to use pipeline action: AI Chatbot

ChimeV5 Client-Side Logs

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