1 Min Demo: Email Template Overview - High level demo of our new (July 2025) email templates

1 Min Demo: Email Template Overview - High level demo of our new (July 2025) email templates

Link to video:

See Also: https://www.chimev5.com/install-chatgpt-helpdesk-app-teams-store

All right, just a short video just to show a new email template feature that we have and it's connected as well with our agent list.

So the scenario is an employee might come in and they might be a VIP. Maybe we send the agents an email. Hey, a VIP is waiting or the user might time out at which point we might want to send an email.

Uh or we might want to send a follow-up email back to that employee with transcript or other information. So we have a concept of email templates right now. And so you can create templates. And a template's exactly what you would expect it to be. Hide guest name. This is going to be send an email back to someone when they come in.

Um in this case, this is going to send an email back to a guest when they interact with say our um teams teams uh store tenant. What might that email look like?

So here's an example of that. Um, so email templates are easy to create, easy to manage, and they can take part in a chat conversation.Thanks.