1 Min Video: What is a chat pipeline ? This is a JavaScript component that calls another chat pipeline

Video link: https://youtu.be/q-ki8qNgik0

This is a javascript component that calls another chat pipeline

For us, chat pipelines are chat components that are assembled to create a chat service - or chat bot. A chat pipeline is composed of chat pipeline providers - or chat components - that are assembled to create a chat experience. These chat components are created as separate features, or modules, and they are orchestrated, or managed, via our chat pipeline manager.
Session data may be inspected, added, or updated by any chat component - for instance, to layer metadata onto a chat session (maybe ticket ID, or feedback rating, or user locale)

Transcript Follows: Right. This is a very quick high-level overview of what a chat pipeline is. Chat pipelines for us are sort of behind the scenes. They're chatbots and the way that we create these are with chat components. So here's an example. Uh we start a chat. We're then going to run some JavaScript. Uh and then what we're going to do is we're going to call another activity pipeline provider that's going to transfer the chat to another chatbot. So let's just take a look at what that might look like. So here we have some evaluation of a JavaScript. So the chat comes in. We're going to evaluate JavaScript. And then what we're going to go ahead and do is we're going to go ahead and call another chat pipeline where we start a chat conversation and pass some of those values to it. So very simple overview of what a chat pipeline is. Um, and more