Why is my HP DeskJet 4155e Wireless Color Inkjet printer displaying error codes, and how do I troubleshoot them?

Helpful Video

Purpose

To fix my HP DeskJet 4155e Wireless Color Inkjet printer displaying error codes, and how do I troubleshoot them.

Prerequisites

You should have HP DeskJet 4155e Wireless Color Inkjet printer and network (Wired/Wi-Fi) connectivity.

Steps

Encountering error codes on your HP DeskJet 4155e All-in-One Printer can be frustrating, but let's troubleshoot step by step to resolve the issue:

1. Restart the Printer:

   • Sometimes a simple restart can clear minor glitches. Turn off your printer, unplug it from the power source, wait for a few minutes, and then plug it back in. Turn it on again and check if the error persists.

2. Check for Paper Jams:

   • Open the printer cover and inspect for any paper jams or foreign objects inside. Remove any obstructions carefully.
   • If you find paper stuck, gently pull it out following the printer's manual instructions.

3. Inspect Ink Cartridges:

   • Ensure that the ink cartridges are properly installed and not empty. Replace any depleted cartridges.
   • Clean the cartridge contacts using a lint-free cloth to remove any residue.

4. Check Connectivity:

   • Verify that the printer is connected to your computer correctly (via USB or Wi-Fi).
   • If using Wi-Fi, ensure that the printer is connected to the same network as your computer.

5. Update Firmware and Drivers:

   • Visit the HP support page and download the latest firmware and drivers for your printer.
   • Outdated software can cause errors.

6. Inspect Display Panel:

   • Note down the specific error code displayed on your printer's control panel.
   • Refer to the printer's manual or online resources to decode the error message.

7. Internal Sensor Check:

   • If you see an "E0" error code, it might indicate an internal jam or sensor issue.
   • Inspect the paper path for any obstructions or broken sensors.

8. Contact HP Support:

   • If the issue persists, consider reaching out to HP customer support for further assistance.

Remember, each error code may have a different cause, so follow the troubleshooting steps based on the specific code you encounter. Hopefully, we'll get your printer back up and running smoothly!

Related Links

• HP DeskJet 4155e Wireless Color Inkjet - Paper feeding issues
• HP DeskJet 4155e Wireless Color Inkjet - Setup
• HP DeskJet 4155e Wireless Color Inkjet - Duplex printing
• HP DeskJet 4155e Wireless Color Inkjet - Fix common display error codes
• HP DeskJet 4155e Wireless Color Inkjet - Poor print quality
• HP DeskJet 4155e Wireless Color Inkjet - Connect to network
• HP DeskJet 4155e Wireless Color Inkjet - Print wirelessly
• HP DeskJet 4155e Wireless Color Inkjet - Printer drivers
• HP DeskJet 4155e Wireless Color Inkjet - Printer not recognized