Why is my Canon Pixma MG3620 Wireless All-In-One printer displaying error codes, and how do I troubleshoot them?
Helpful Video
Purpose
My Canon Pixma MG3620 Wireless All-In-One printer displaying error codes, and how do I troubleshoot them.
Prerequisites
You should have Canon Pixma MG3620 Wireless All-In-One printer and network (Wired/Wi-Fi) connectivity.
Steps
When your Canon Pixma MG3620 printer displays error codes, it's essential to troubleshoot them to identify and resolve the issue. Here are some common error codes and their corresponding troubleshooting steps:
Flashing Lights and Support Codes:
- When an error occurs, you'll see flashing lights along with a support code or error message on the screen.
- The lights can flash in one of two ways:
- Repeatedly orange: Refer to the first table below.
- Alternating between green and orange: Refer to the second table below.
Common Error Codes and Solutions:
- Here are some common error codes and what you can do to address them:
Table
Number of Flashes Cause Action Support Code 2 flashes Machine is out of paper or paper does not feed - Reload the paper and press the machine's Black or Color button. - Ensure proper paper loading. If it still doesn't feed, clean the paper feed roller and try printing again. If the issue persists, your printer may require servicing. 1003 3 flashes Paper output tray is closed Open the paper output tray to resume printing 2100, 2101 4 flashes FINE cartridge not installed properly - Open the paper output cover. - Push up the ink cartridge lock lever to ensure proper installation. - Close the paper output cover. If the error persists, remove and reinsert the FINE cartridge. 1300 5 flashes FINE cartridge not installed Install the FINE cartridge properly 1401 6 flashes FINE cartridge not installed in the correct position Refer to the installation instructions for correct placement - Additional Resources:
- For more detailed troubleshooting steps, including links to online manuals, visit the PIXMA MG3620 / MG3622 support page.
- If your issue persists or you need further assistance, consider creating or logging in to your Canon Account to explore technical support options.
Remember to follow the specific instructions based on the error code you encounter. Hopefully, these steps will help you resolve any issues with your Canon Pixma MG3620 printer!
Related Links
Canon Pixma MG3620 Wireless All-In-One - Paper feeding issues
Canon Pixma MG3620 Wireless All-In-One - Fix common display error codes
Canon Pixma MG3620 Wireless All-In-One - Printer not recognized