Why is my Epson EcoTank ET-2800 printer not feeding paper properly, and how do I fix it?How do I update my printer's firmware for optimal performance and security?
Helpful Video
Purpose
My Epson EcoTank ET-2800 printer not feeding paper properly, and how do I fix it?How do I update my printer's firmware for optimal performance and security?.
Prerequisites
You should have Epson EcoTank ET-2800 printer and network (Wired/Wi-Fi) connectivity.
Steps
If your Epson EcoTank ET-2800 printer is experiencing paper feeding issues, there are several steps you can take to troubleshoot and improve its performance. Additionally, I'll guide you through updating the printer's firmware for optimal functionality and security.
Paper Feeding Problems:
Here are some solutions to address paper feeding problems:
Adjust Edge Guides:
- If paper doesn't feed properly, remove it from the rear feed slot or cassette.
- Reload the paper in the middle of the rear paper feed.
- Slide the edge guides against the paper, ensuring that the stack isn't above the arrow mark on the edge guides12.
Clean the Paper Guide:
- If paper doesn't feed from the rear feed slot, try cleaning the paper guide using an Epson cleaning sheet.
- Properly insert the paper cassette all the way into your printer1.
Avoid Overloading:
- Do not load more sheets than the recommended capacity.
- Ensure your paper meets the specifications for your printer1.
Quality Paper and Correct Loading:
- Use new, smooth, high-quality paper that isn't curled, creased, or too thin/thick.
- Load paper in the cassette with the printable side facing down.
- Avoid loading binder paper with holes in the cassette1.
Updating Printer Firmware:
Keeping your printer's firmware up-to-date is essential for performance and security. Here's how to update it:
Using Epson Software Updater (Windows):
Open Epson Software Updater:
- Navigate to the Start menu and select Epson Software > Epson Software Updater.
- If you don't have the utility, download it from the Epson website.
Select Your Model:
- Choose your printer model from the list.
- Check the box next to Firmware Updater (install all Essential Product Updates if recommended).
Install and Update:
- Click Install and allow any necessary changes.
- Agree and proceed.
- When the Epson Firmware Updater screen appears, click Start.
- Wait for the update to complete (do not unplug the printer during this process).
Using Epson Software Updater (Mac OS X/macOS):
Open Epson Software Updater from the Applications > Epson Software folder.
- If you don't have it, download it from the Epson website.
Select Epson Firmware Update:
- Check the box next to it and click Install.
- Agree to continue and enter your user name and password if prompted.
Run the Firmware Update:
- Double-click the Epson Firmware Updater icon.
- Click I Agree, then Next.
- Click Start and wait for the update to finish.
Remember to avoid interrupting the firmware update process. Once completed, your printer will restart automatically. Now you're all set with both paper feeding improvements and updated firmware! 🖨️✨34
Related Links
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