Latest Updates and Release Notes for May 28, 2024 with Agent ui multiline, Agent ui url and email links, Solarwinds ticket attachments, and Solarwinds query filter

Version: 2024.5.28.2208 (May 28, 2024)

Update: Agent Webclient

• Add line break ux to agent web client (Ticket #5315)

Update: Agent Webclient

• Convert single new line \n to double new line \n\n when you sent text from agent webclient (Ticket #5315)

Update: Agent Webclient

• Use styleoptions to enable multiline message (Ticket #5315)

Update: Agent Webclient

• Autolink urls and email addresses when guest is using Teams (Ticket #5317)

Update: SolarWinds Create Ticket

• Attachments are uploaded to ticket associated with Chime chat session (Ticket #5314)

Update: SolarWinds Ticket List

• Ticket search query to use filter 'search_in_context' (Ticket #5322)

Related Content

Release Notes ChimeV5 Site Page

Full Release Notes FAQ

Next Build: 2024.5.31.2214 (May 31, 2024)

Previous Build: 2024.5.21.2198 (May 21, 2024)