Latest Updates and Release Notes for May 14, 2024 with agent UI, FAQ styling and links, SolarWinds ticketing

Version: 2024.5.14.2181 (May 14, 2024)

Update: Teams Webhook Notifications

• Send a reply to the connected Teams channel when an agent picks a chat (Ticket #5278)

Update: Teams Task Module

• Adjust iframe width and remove FAQ title from the frame (Ticket #5297)

Update: Agent UI

• Larger message text box, adjustable chat and agent tool width, compact history tab session list, larger chat container when opened in full screen (Ticket #5281)

Update: Teams API

• Alternate API for downloading Teams inline image attachments (Ticket #5299)

Update: Solarwinds Create Ticket

• Add maximum title length field, if the title exceeds the maximum it will be trimmed to the character limit (Ticket #5283)

Fix: Agent UI

• After marking the session as resolved and leaving the session the 'Leave' button updates successfully (Ticket #5280)

Related Content

Release Notes ChimeV5 Site Page

Full Release Notes FAQ

Next Build: 2024.5.17.2190 (May 17, 2024)

Previous Build: 2024.5.9.2174 (May 10, 2024)