Latest Updates and Release Notes for June 13, 2024 with Invgate ticket list hidden fields, email hyperlinks, FAQ lookup results in session content, message sending retry logic, and concurrent metadata update prevention

Version: 2024.6.13.2242 (June 13, 2024)

Fix: Session Metadata

• Prevent concurrent updates to session metadata document to prevent concurrency issues (Ticket #5349)

Update: FAQ Lookup

• Add view for session FAQ part when viewing the chat session content item (Ticket #5340)

Update: Invgate Ticket List

• Hide fields based on configuration (Ticket #5337)

Update: Email Hyperlinks

• Updated linkifying code to handle email address with period in email username (Ticket #5353)

Update: Connect To Agent

• Add retry logic for sending messages to Bot Framework, notify agent if message was still not sent (Ticket #5355)

Update: Summarize Conversation Pipeline

• Added error handling for Summarize Conversation pipeline (Ticket #5352)

Update: Chat Session Storage

• In session details view, if the transcript document doesn't exist, it will try to find it by display name and fix up the session record (Ticket #5352)

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Next Build: 2024.6.26.2265 (June 26, 2024)

Previous Build: 2024.6.10.2234 (June 11, 2024)